This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Zenzai GmbH  
Hafenstraße 25  
68159 Mannheim  
Germany  
Email: admin@zenz.ai  
Website: www.zenz.ai  

2. General Information on Data Processing

We take the protection of your personal data seriously. We process your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

3. Data Collection When Visiting Our Website

When you visit our website, the following data is automatically collected by our web server and temporarily stored in log files:

- IP address of the requesting device  
- Date and time of access  
- Name and URL of the requested file  
- Referrer URL (website from which the access originated)  
- Browser type and version, operating system  
- Name of your internet service provider  

This data is processed for the following purposes:

- Ensuring a smooth connection to the website  
- Ensuring a comfortable user experience  
- System security and stability analysis  
- Administrative purposes  

Legal basis: Art. 6(1)(f) GDPR – legitimate interest.

4. Contact via Email, Telephone or Contact Form

If you contact us via email, phone or our contact form, we process the personal data you provide (e.g., name, email address, message, phone number) in order to respond to your inquiry.

Legal basis: Art. 6(1)(b) GDPR – performance of a contract or pre-contractual measures, and Art. 6(1)(f) GDPR – legitimate interest.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve usability and analyze usage. Cookies are small text files stored on your device.

You can configure your browser to reject cookies or notify you before they are stored. Disabling cookies may limit the functionality of the website.

(If applicable, list tools such as Google Analytics, Meta Pixel, etc.)

Legal basis: Art. 6(1)(a) GDPR – consent, or Art. 6(1)(f) GDPR – legitimate interest.

6. Storage Duration and Deletion

We store your personal data only for as long as necessary to fulfill the purposes stated here or to comply with legal retention requirements. After the respective purpose ceases to apply or retention periods expire, your data will be deleted or anonymized.

7. Disclosure of Data to Third Parties

We only disclose personal data to third parties in the following cases:

- You have given your explicit consent (Art. 6(1)(a) GDPR)  
- The disclosure is required to assert, exercise, or defend legal claims (Art. 6(1)(f) GDPR)  
- We are legally obliged to disclose the data (Art. 6(1)(c) GDPR)  
- It is necessary for the performance of a contract with you (Art. 6(1)(b) GDPR)  

We may also use external service providers (processors) who process data on our behalf under strict contractual agreements.

8. Data Transfers to Third Countries

If personal data is transferred to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards (e.g., EU Standard Contractual Clauses) are in place in accordance with Art. 44 ff. GDPR.

9. Your Rights

You have the following rights under the GDPR:

- Right of access (Art. 15 GDPR)  
- Right to rectification (Art. 16 GDPR)  
- Right to erasure (“right to be forgotten”) (Art. 17 GDPR)  
- Right to restriction of processing (Art. 18 GDPR)  
- Right to data portability (Art. 20 GDPR)  
- Right to object (Art. 21 GDPR)  
- Right to withdraw consent at any time (Art. 7(3) GDPR)  
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)  

To exercise your rights, please contact us at: **admin@zenz.ai**

10. Data Security

We use technical and organizational security measures to protect your data from unauthorized access, loss, or manipulation. These measures are regularly reviewed and adapted to technological developments.

11. Updates to This Privacy Policy

We reserve the right to update this privacy policy to reflect changes in legal requirements or our services. The current version is always available at www.zenz.ai/privacy.

Last updated: May 2025